On Call Nanny has a comprehensive application and review process in order to offer high quality nannies. We conduct national criminal, sexual offender background checks and social security number verification. For California residents, this includes verification of Trustline registration and fingerprinting.
Our nannies are required to have:
- Two years of child care experience
- Documentation of their previous experience
- Copy of infant and child CPR certifications
- Three professional references which must be blemish free
For overnight childcare, our standard rates apply between 7:00 AM and midnight and a flat $100 fee per day is charged for coverage from midnight to 7:00 AM.
On Call Nanny charges a booking fee based on the number of hours of childcare you request. At the end of the service period (minimum 4 hours), the childcare provider will present you with an invoice for the hours worked. Please note - payment is due for the hours booked including any overage, even if you release the nanny early. Please sign and date the form and retain a copy for your records.
At the time of booking, your credit card will be charged a 20% non-refundable booking fee ($4/hour) for the hours you have booked the nanny. We accept Visa, American Express, MasterCard, and Discover. The remaining amount owed to the nanny must be paid by check or cash at the time of service. We will advise you of the total amount when we have confirmed your nanny request. If the nanny provides service beyond the agreed upon hours, the $4/hour booking fee for the additional hours will be charged to your card at the next billing period.
For short-term childcare sessions (3 or more days), we require a non-refundable 50% down payment of the total amount owed for the service period - childcare booking will be confirmed once payment is received. Payment may be in the form of credit card, check, or money order/cashier's check made out to On Call Nanny LLC. The final payment (remaining 50%) should be made to the nanny in cash or check at the end of the service period.
For on-call childcare sessions (2 or days or fewer) no down payment is required, but there is a $20 cancellation fee if cancellation is within 24 hours of the appointment time.