Cancellation Policy

Our Cancellation Policy

Once you have scheduled childcare (either by phone, email or through the website) and you have received our email confirmation, there are fees associated with a cancellation.

If you cancel with more than 24 hours notice – you will be charged our booking fee for each hour of care scheduled.

If you cancel with less than 24 hours notice – you will be charged for 4 hours of care.

If you cancel with less than 4 hours notice you will be charged for the entire amount of booked care.

Any applicable cancellation fees will be charged to the credit card that we have on file for you.